Our Difference | Smart Energy

A premium offering, built to last

Smart care

Lifetime support, system monitoring, warranty handling, real engineers and Aussie-based customer care

Smart savings

Zero upfront costs, 0% interest, payments offset by savings

Smart path

A guided roadmap to electrify your whole home over time. Solar, battery, EV, HWHP, and more

It’s our promise to always be here

Smart Care is your all-inclusive customer care plan and it comes free with every Smart Energy system. It’s designed to give you peace of mind, proactive support, and no surprise costs.

Never pay for service callouts on covered issues

Speak to real Aussies, not bots or overseas agents

Real-time system monitoring & monthly updates

Remote diagnostics: 80% of issues fixed without visits

Smart care Inclusions

Feature		Other providers
Award-Winning Aussie Support
Pre & Post-Install Support
Remote Issue Resolution (80% Cases)
No Callout Fees for Covered Issues
Comprehensive Bill Analysis
Premium Warranty & Product Monitoring

Best-in-class warranties

At Smart Energy, we’re not going anywhere and neither are your warranties. Unlike one-stop solar shops that vanish overnight, we’ve built long-term partnerships with the world’s leading manufacturers to offer unmatched product protection and fast, local support.

Because we’re both the installer and the retailer, you don’t get bounced between third parties. If there’s ever a problem, we handle it, full stop. With Smart Care, your investment is protected from day one.

5 Years

Installation Workmanship Warranty

If your system isn’t performing as expected, you’re covered by a 5-year installation warranty.

Up To 15 Year

For inverters, 10 years for battery

The batteries and inverters we supply are premium. So we double down with product warranties ranging up to 15 years.

30 Years

Panel Product Warranty

We offer 25 years’ cover to protect you from many material or processing defects to your Hot-Spot Protect and Anti PID Technology.

30 Years

Panel Linear Performance Warranty

We also offer a 25 year Panel Linear Performance Warranty to ensure your power output stays as efficient as possible over time.

Let your system pay for itself.

Smart Savings is our zero-upfront-cost, zero-interest payment plan built so your solar and battery system pays for itself through your energy savings. Most customers end up paying less than their current power bill, while moving toward full system ownership.

Forget complicated loans or fly-by-night finance deals. We designed Smart Savings to be simple, flexible, and built for everyday Australians.

Zero upfront costs

$0 interest for the life of the plan

Weekly repayments offset by your energy savings

Smart care Inclusions

We offer two simple ways to invest in your home’s energy future.

Whichever path you choose, you’ll receive unbeatable warranties, full Smart Care support, and real engineering behind every system.

Feature	Most Popular Smart Savings Plan	Upfront Purchase
Upfront Payment	No	Yes
Interest	Zero	None
90 Day Deferral	Yes	Not applicable
Weekly Payments	Offset by savings	Not applicable
Ownership	After repayment term	Immediate
Smart Care	Included	Included
Warranty Coverage	Full	Full

Speak with an expert

Electrify your home your way

Smart Path is your personalised roadmap to a fully electric home. Start with solar. Add a battery when ready. Then upgrade to electric vehicle charging, hot water heat pump, induction cooktop and more. All installed by one trusted provider and supported by one unified team.

Future-proof your home one step at a time

Seamless upgrades with no rework

One installer, one support team

Save on energy, gas, and transport in one move

A typical Smart Path journey

Smart Path isn’t a random bundle of products. Each step is designed, engineered, and supported by Smart Energy and backed by Rinnai.

Speak with an expert

A typical Smart Path journey

Smart Path isn’t a random bundle of products. Each step is designed, engineered, and supported by Smart Energy and backed by Rinnai.

Speak with an expert

Start

Begin by powering your house with a solar system.

Store

Keep and use excess energy by introducing a solar battery.

Switch

Upgrade to all electric appliances including air conditioning, hot water heat pumps and induction.

Drive

Power your travel with an EV charger.

Control

Monitor, manage & earn from your energy with a virtual power plant.

Optimize

Reduce overall consumption with more energy efficient products.

Support

Protect your investment long-term with Smart Care.

Hear it from our happy customers

Hear first-hand from our incredible community of customers.

From start to finish the entire process has been quick and efficient. Can’t recommend this company highly enough.

David Jack Fletcher

Very friendly, dressed well and explained the process so I could understand. Answered all my questions and helped me understand this new concept.

Julie Pascoe

The team at smart energy were amazing , from starting our process we’ve been well informed every step of the way. The installation team were fast clean and did a great job fitting our extra panels and battery. Our new solar battery is really cool and the apps allow us to fully understand how and when we use our electricity and can now tailor our power usage to create zero bills .

Trish Chizzo

Karl was so helpful and made the whole process of purchasing, installing and financing a solar battery very easy. I found it a complicated subject that I knew nothing about, and Karl with knowledge and patience explained everything to me.

Victoria Jeffery

I was so impressed with the thoroughness of the evaluation, the professionalism and frankness of this lady, the relaxed, low pressure delivery, we decided there and then to get the ball rolling.

Ken Goff

My overall experience with Smart Energy was exceptional. The communication from the team was fantastic throughout the process and the install team very professional; arrived as promised and delivered as promised.

Lynda Wallace

REAL CUSTOMERS, REAL SAVINGS