About us

Smart Energy was founded on a commitment to provide Australians quality energy solutions and exceptional customer care. We’re focused on empowering Australian households with reliable, sustainable energy solutions that deliver lasting impact for both customers and the planet.

Five Smart Energy team members in company shirts pose on a waterfront promenade with ferries and a bridge in the background.
About us

Who is Smart Energy?

We’re powered by Rinnai

In an industry plagued with fly-by installers, we offer unrivalled stability. Did you know? One-in-three homes is powered by Rinnai. As Australian homes continue to electrify, the value of a trusted guide grows.

Smart energy logo
Rinnai logo

Over 100 years of experience and quality products, now helping you electrify.

Accredited, trusted installers

Our certified local installers are accredited by Solar Accreditation Australia to ensure your system meets the best industry standards.

A worker in a hard hat and safety harness kneels on a roof holding a power drill, with solar panels visible nearby under a clear blue sky.

Australia most experienced battery installer

Being recognised as the number one nationwide battery installer highlights our extensive experience, industry expertise, and commitment to excellence. This award is a testament to the trust our customers place in us and our proven ability to deliver high-quality energy solutions.

Custom solutions for unique households

We tailor every energy solution to each customer’s unique needs, ensuring maximum long-term benefit. Our passionate energy specialists will take the time to understand your household’s unique energy requirements and our certified engineers will design custom solutions that deliver real value.

Award winning customer care

From the moment you switch to solar, SmartCare has you covered. Enjoy the peace of mind that comes with extended warranties and award-winning support, all courtesy of Smart Energy, a company that stands by you at every step of your sustainable journey.

Winner
Customers at the Heart initiative
Winner
Specialist Services, Sustainability & Social Responsibility.
Collage of Smart Energy customer support team members in company shirts.

Local expertise, national strength

We offer the best of both worlds – a nationwide company with the expertise and resources of a large team, combined with locally based installers who bring regional knowledge and personalised service to every project

300+
Team members Australia-wide
18+
Offices across Australia
Five Smart Energy team members in company shirts pose on a waterfront promenade with ferries and a bridge in the background.

We’re powered by Rinnai

In an industry plagued with fly-by installers, we offer unrivalled stability. Did you know? One-in-three homes is powered by Rinnai. As Australian homes continue to electrify, the value of a trusted guide grows.

Smart energy logo
Rinnai logo

Over 100 years of experience and quality products, now helping you electrify.

Accredited, trusted installers

Our certified local installers are accredited by Solar Accreditation Australia to ensure your system meets the best industry standards.

A worker in a hard hat and safety harness kneels on a roof holding a power drill, with solar panels visible nearby under a clear blue sky.

Australia most experienced battery installer

Being recognised as the number one nationwide battery installer highlights our extensive experience, industry expertise, and commitment to excellence. This award is a testament to the trust our customers place in us and our proven ability to deliver high-quality energy solutions

Custom solutions for unique households

We tailor every energy solution to each customer’s unique needs, ensuring maximum long-term benefit. Our passionate energy specialists will take the time to understand your household’s unique energy requirements and our certified engineers will design custom solutions that deliver real value.

Award winning customer care

From the moment you switch to solar, SmartCare has you covered. Enjoy the peace of mind that comes with extended warranties and award-winning support, all courtesy of Smart Energy, a company that stands by you at every step of your sustainable journey.

Winner
Customers at the Heart initiative
Winner
Specialist Services, Sustainability & Social Responsibility.
Collage of Smart Energy customer support team members in company shirts.

Local expertise, national strength

We offer the best of both worlds – a nationwide company with the expertise and resources of a large team, combined with locally based installers who bring regional knowledge and personalised service to every project

300+
Team members Australia-wide
15+
Offices across Australia
Five Smart Energy team members in company shirts pose on a waterfront promenade with ferries and a bridge in the background.

Our history

2015

The lightning bolt moment

Beau and Elliot, frustrated with the energy industry’s failings, recognised that Australians deserved better – fairer, sustainable energy. They saw an industry dominated by profit-driven fossil fuel giants and opportunistic solar companies, and decided to take action. Driven by a shared passion for change, they set out to create meaningful, lasting solutions for Australian households.

Company founder
2016

Launch of Smart Energy

In 2016, Beau and Elliot founded Smart Energy, aiming to make quality solar power accessible to every home. With Jasper Boyschau joining to lead tech innovation, Smart Energy quickly became a leader in Australia’s energy sector. Passionate leadership, a tech-driven approach, and commitment to customer care set the stage for industry transformation.

Three men in white shirts stand behind a solar panel in front of a wooden wall with a neon sign that says "smart energy.
2016

Award-winning customer care

Smart Energy’s commitment to exceptional aftercare, Smart Care, was recognised in 2021 with the Customer Service Project of the Year Award for its ‘Customers at the Heart’ initiative. The CSIA accolade highlighted our dedication to providing ongoing support, from technical inquiries to system monitoring, ensuring customers received award-winning care throughout their solar system’s lifespan.

Collage of Smart Energy customer support team members in company shirts.
2024

Partnership with Rinnai

In 2024, Smart Energy joined forces with Rinnai, creating a powerful partnership to deliver even greater value to Australian households. This collaboration enables us to expand our range of energy-efficient solutions, access Rinnai’s extensive expertise, and enhance our service capabilities. Customers benefit from cutting-edge products and a broader network of support, all while enjoying our trusted customer care.

Two men wearing "smart energy" uniforms and caps shake hands and smile, standing in front of a wall with a yellow lightning bolt design.
2025

The future: empowering energy independence

Smart Energy’s future is focused on helping Australian families take full control of their energy use, storage, and management. With an expanding range of products and services, we will continue leading in technology and customer care. Smart Energy aims to enable energy independence for households across the country while contributing to a more sustainable and clean energy future.

Outdoor heat pump system installed against a house wall next to a well-maintained lawn and garden.

We believe in making clean energy accessible, affordable, and hassle-free for all Australians.

We’re proud to have…

Installed 500,000 solar panels
Installed 7,000+ batteries
Supported over 25,000 happy customers
Expanded to over 15 locations servicing all of Australia
REAL CUSTOMERS, REAL SAVINGS

Hear how much we saved our customers

I had a 6.6kW system installed by Smart Energy and saved over $500 on my first bill.

Rob Gunn
Smart Energy customer

Knowing now that there's nobody charging me for energy, and I'm doing the right thing for the environment here, you get a bit of a kick out of it.

Joel Parkinson
Smart Energy customer

I had a 6.6kW system installed by Smart Energy and saved over $500 on my first bill.

Samantha Smith
Smart Energy customer

We’ve been featured in

Ready to save with Smart Energy?

Speak with our team of energy experts today.

“From the first bill I received, it was down 80%”

Joel Parkinson
Smart Energy customer